Hospitality is a Craft
We treat it like one.
KumoHaven helps short-term rental hosts design listings that book, build guest experiences worth returning for, and create properties that quietly outperform.
What We Do
Two Paths Forward.
Consulting Services
Project-based engagements to give you the tools, templates, and strategy to manage your property independently.
01 — Audit
A complete review of your existing listing, with rewritten copy and a strategic photo and pricing plan.
Listing optimization
02 — Launch
New Host Setup
A fully launched listing — copy, photos, message templates, house manual, and pricing strategy.
A custom Squarespace site for your property, designed to capture repeat stays and reduce platform fees.
Direct booking site
03 — Direct
04 — Custom
Welcome books, message sequences, Superhost audits, and other thoughtful projects scoped to your property.
Considered engagements
Complete Property Management
Not interested in managing your own Airbnb? We also offer a fully hands-off option.
We become your property's operational partner — handling bookings, guest communication, pricing, and day-to-day operations so you can focus on what you do best. Our co-hosting partnerships are revenue-share based and built for hosts who want ongoing, professional management without the day-to-day involvement.
KumoHaven is a boutique hospitality consultancy founded by Maria Katayama, a former police officer from Texas now based in Montréal, Canada. Having grown up across England, Canada, and the United States, with a multicultural background spanning Asia, Europe, and South America, Maria brings deep cultural sensitivity and an intuitive understanding of what makes guests from different cultures feel welcomed.
Her law enforcement background instilled principles of trust, consistency, and authentic service that guide every KumoHaven partnership today. Whether consulting on listing strategy or co-hosting properties, every space is treated with the same attention one would give their own home.
This global perspective allows KumoHaven to connect authentically with international guests and anticipate their needs before they even ask. The company serves property owners across North America who want either the tools to succeed independently or a trusted partner to handle everything — from optimizing listings and professional photography to managing day-to-day operations.
At KumoHaven, success is measured by the client's success — higher occupancy rates, stronger reviews, and properties that work as hard as their owners do.
Meet the Founder
A Texas Hill Country retreat, refined.
Case Study
From an underperforming listing to a Superhost stay guests return to. A complete repositioning, told in full.
Let’s Work Together.
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